Frequently Asked Questions
Arrival & departure
What time is check-in and check-out?
Check-in is from 15:00 to 18:00 and check-out is until 12:00. If you expect to arrive outside these hours, let us know in advance and we will arrange your arrival.
Can I arrive late?
Yes — please tell us your expected arrival time when you book or by phone on the day, so we can have your suite ready and someone there to welcome you.
Can I leave my luggage before check-in or after check-out?
Of course. We are happy to store your luggage on the day of arrival and departure.
Your stay
What is included in the price?
Every stay includes an à la carte breakfast, private parking, sunbeds and an umbrella on the beach, and high-speed Wi-Fi throughout the resort.
How many guests can stay in a suite?
One-bedroom suites sleep up to 2 adults and 2 children under 14, or 3 adults (One-Bedroom Comfort suites are designed for two adults). Two-bedroom suites sleep up to 4 adults. The maximum capacity of each category is shown on the Accommodation page.
Do you provide cots or extra beds?
A cot for children aged 0 to 3 is available free of charge on request. Extra beds are not available, so please choose a suite category that matches the number of guests.
Are pets allowed?
Pets are welcome on request. A charge may apply, so please let us know when booking.
Is there parking?
Yes, private parking is available free of charge for all guests.
Is Wi-Fi available?
High-speed Wi-Fi is available in all suites and common areas, free of charge.
Dining & beach
What is for breakfast?
Breakfast is served à la carte: one sweet and one savoury dish of your choice every morning, with fresh juice, coffee or tea.
Are there restaurants at the resort?
Yes. Our restaurants are right on site, from breakfast through to late dinner — see the Dining page for what each one offers. Please ask us to reserve a table for you.
Are sunbeds included?
Yes. Sunbeds and an umbrella on the beach are reserved for you for the whole of your stay.
Bookings & payment
How do I book?
Use the Book Your Stay button at the top of the page, or write to info@nomabeachresort.com. We are also happy to help by phone on +359 88 359 5566.
When is the payment taken?
This depends on the season and the rate you choose. In low season the full amount is charged 3 days before arrival, in mid season 7 days before arrival, in high season 14 days before arrival, and non-refundable rates are charged at the time of booking.
Can I cancel or change my booking?
Yes, depending on the season and the rate. Please see our Cancellation Policy for the full terms.
Good to know
Can we hold a party or event?
Parties and events are not permitted in the suites, to keep the resort quiet for all our guests. For private celebrations and group dinners, please contact us — we would love to help you plan them at one of our restaurants.
Where is NÓMA Beach Resort?
We are at 1 Bratislava St, Chernomorets 8142, Bulgaria, on the Black Sea coast, a short drive from Burgas Airport.
Still have a question? Write to us at info@nomabeachresort.com or call +359 88 359 5566.